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Hotel guide · La Cala · dog-friendly, by the beach

Hotel El Palmeral

★★★Independent · open 1 Mar to 30 Nov

A 63-room three-star on Calle Altea in La Cala, at the far end of Poniente beach, open since 1963. La Cala is not Benidorm town: the centre is about 15 minutes by bus and the Old Town about 3.1 km away. It takes dogs, and its half board is breakfast and lunch, with no dinner.

Our verdictBook it for a quiet seafront spot at the Poniente end, especially if the dog is coming. The catch: dated rooms, no dinner service and drinks at meals cost extra. We have no price data; the hotel's site shows a 5% book-direct code.
  • 63 rooms
  • Pets welcome, €9 a night
  • La Cala, not Benidorm town
  • Breakfast and lunch, no dinner
  • Open March to November

Register CV H00329 A (Generalitat Valenciana). Facts read on the hotel's own site, 16 Oct 2026.

El Palmeral: Pool, Pool beside the hotel with palm trees and parasols
PoolPool beside the hotel with palm trees and parasols

Best price we found

Book direct first

Check the hotel's own price before a booking site: many hotels add extras for direct bookings. Then compare the big sites below for your dates.

Book direct at Hotel El Palmeral

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Rooms63Since1963Open1 Mar to 30 NovGoogle4.1 from 984 reviewsBook direct5% off with the site's codeBeachPoniente, 30 m (hotel)Pets€9 a nightLocation4.5 across 70 reviewsRooms63Since1963Open1 Mar to 30 NovGoogle4.1 from 984 reviewsBook direct5% off with the site's codeBeachPoniente, 30 m (hotel)Pets€9 a nightLocation4.5 across 70 reviews
1963the year it opened
4.5average from 70 reviews that mention the location
€9per pet per night (£7.61)
5%off with the code on the hotel's own site
#88in our ranking of Benidorm hotels

In pictures

Inside El Palmeral

El Palmeral: Pool terrace, Pool with parasols and tables under tall palm trees
Pool terracePool with parasols and tables under tall palm treesPhoto: Hotel El Palmeral
El Palmeral: The hotel, Hotel and palm-lined pool garden seen from above
The hotelHotel and palm-lined pool garden seen from abovePhoto: Hotel El Palmeral
El Palmeral: Twin room, Twin room with balcony doors and a glimpse of the sea
Twin roomTwin room with balcony doors and a glimpse of the seaPhoto: Hotel El Palmeral
El Palmeral: Twin room, Twin beds with an orange headboard and grey curtains
Twin roomTwin beds with an orange headboard and grey curtainsPhoto: Hotel El Palmeral
El Palmeral: Garden terrace, White tables and chairs under parasols by the pool
Garden terraceWhite tables and chairs under parasols by the poolPhoto: Hotel El Palmeral
El Palmeral: Reception, Curved steel reception desk in a bright lobby
ReceptionCurved steel reception desk in a bright lobbyPhoto: Hotel El Palmeral
El Palmeral: Lounge, Lounge with tall windows, lamp and wooden chairs
LoungeLounge with tall windows, lamp and wooden chairsPhoto: Hotel El Palmeral
El Palmeral: Bathroom, Marble basin with mirror, hairdryer and towels
BathroomMarble basin with mirror, hairdryer and towelsPhoto: Hotel El Palmeral

Photos posted by Hotel El Palmeral on Google Maps, used with the hotel's permission.

Reviews summary

What guests say

4.1on Google, 984 reviews
8.3Brenda score out of 10

We read the latest 200 Google reviews, posted between 20 Aug 2024 and 14 Oct 2026. 126 gave five stars and 15 gave one or two. Staff and location come up most (70 reviews each), and location scores best (4.5) ahead of staff (4.3). Families score it well (17 reviews, 4.4). The weak spots are entertainment (6 reviews, 2.8), noise (8, 3.4), towels (5, 3.4) and rooms (59, 4.0), where dated bathrooms, few plugs and no fridge come up. Value averages 4.0 across 21 reviews, with several saying you pay for the location.

Location4.5 across 70 reviews
Families4.4 across 17 reviews that mention children
Staff4.3 across 70 reviews
Entertainment2.8 across 6 reviews
Noise3.4 across 8 reviews; thin walls come up
Rooms4.0 across 59 reviews, 8 of them one or two stars

We count and summarise; we don't copy reviews. Averages are the star ratings of the reviews that mention each thing.

Pool and sunbeds

Can you get a sunbed?

  • Outdoor pool, shown in the hotel's official photos

Only 2 of the 200 reviews mention sunbeds, both averaging 4.0, and neither says there's a shortage. Loungers and a pool bar sit round the pool. One review says pool towels are not provided free.

2reviews mention sunbeds
0say they couldn't get a bed
4.2average from 25 reviews that mention the pool

Pool facts: the hotel's own site, 16 Oct 2026. Sunbed counts: the latest Google reviews we read.

Watch real stays

El Palmeral on video

Tours, reviews and clips posted by people who stayed, and by the hotel itself. Tap a video to play it here.

On TikTok and Instagram

Geoff 🏖️ | Benidorm Expert on TikTok
The hotel on Instagram
@insenia_design_school_madrid on Instagram

YouTube, TikTok and Instagram posts that name El Palmeral, found 2026-10-17; not made by us, nothing copied: each plays from its own site. Players load only when you reach them or tap.

Is it for you?

Best for
  • Dog owners: pets are accepted at €9 a night
  • A quiet stay at the Poniente end, away from the town crowds
  • Couples and families who eat out in the evening anyway
Skip it if
  • You want dinner included: half board is breakfast and lunch
  • You want to walk to the Old Town: it's about 3.1 km
  • You want entertainment: it averages 2.8 in reviews

What it's near

On the doorstep

Within 300 m: 12 bars, 2 restaurants and 2 cafés. Distances are straight-line from our map; walking times add 30% for the streets.

Questions people ask

El Palmeral: your questions

Does Hotel El Palmeral serve dinner?

No. Half board is breakfast and lunch.

Are pets allowed?

Yes, €9 (£7.61) per pet per night, checked 16 Oct 2026. Not on the beds.

How far is the beach?

The hotel says 30 m from Poniente beach.

What time is check-in?

From 16:00. Check-out is 12:00.

Is there a pool?

Yes, outdoor.

Are drinks included with meals?

No, they are paid separately.

What is the cancellation policy?

Free more than 7 days before arrival. After that, the first night is charged.

How do I get to the centre?

About 15 minutes by bus.

Is there parking?

Not confirmed on the hotel's site.

Is it in La Cala?

Yes, in La Cala at the Poniente end, outside Benidorm town.

Questions from Google searches. Answers from the hotel's own site, checked 16 Oct 2026.

Know before you book

The details

The basics

LocationLa Cala residential area, 30 m from Poniente beach; about 15 minutes by bus to the centre (site). source
HistoryOver 50 years in business. source
Check-in / check-outCheck-in from 16:00; check-out 12:00. source
PetsPets accepted, €9 (£7.61) per pet per night incl. VAT (site, 16 Oct 2026); not on beds; do not leave noisy pets alone. source
CancellationFree more than 7 days before arrival; otherwise first night charged. source
Book-direct discount5% off with a code shown on the site. source

Food

BoardNo dinner service: half board is breakfast and lunch. Drinks at meals are not included and are paid separately. source

Pool

PoolOutdoor pool (official images). source

When to come

Month by month

Day high and sea temperature, 10-year averages.

Jan15.9°sea 15.2°
Feb16.6°sea 14.7°
Mar17.7°sea 15.2°
Apr19.3°sea 17.2°
May22.6°sea 19.9°
Jun27.0°sea 24.1°
Jul29.9°sea 27.3°
Aug30.3°sea 28.1°
Sep27.2°sea 26.1°
Oct23.8°sea 22.5°
Nov19.6°sea 18.6°
Dec17.0°sea 16.7°

Open-Meteo ERA5 2016–2025; sea, Open-Meteo marine 2023–2025. Full weather guide →

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