Hotel guide · Poniente · garden pool, terraces
Mercure Benidorm
A 186-room four-star on Avenida de Panamá in Poniente, 318 m from Poniente beach and 777 m from the Old Town. Every listed room type has a terrace, and the pool sits in Mediterranean gardens with a chill-out area and pool bar. Pets are allowed.
- 186 rooms
- Terrace on every room type
- Garden pool with pool bar
- Pets allowed
- 318 m to Poniente beach
Register CV H00791 A (Generalitat Valenciana). Facts read on the hotel's own site, 16 Oct 2026.
Best price we found
Book direct first
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In pictures
Inside Mercure
Photos posted by Mercure Benidorm on Google Maps, used with the hotel's permission.
What a week at Mercure costs
Google Hotels asking price for each week of the next year. Cheapest month: January. Dearest: May.
Average per night, by month (2 adults)
Google Hotels asking prices, checked 16 Oct 2026: the lowest public rate per night, for 2 adults or 2 adults + 2 children (7 and 10). A week = 7 nights from Saturday. Town figures compare each hotel with itself across the year, then take the middle hotel, so winter closures do not skew them. School holidays: council-maintained schools (England: Kent and Birmingham; Scotland: Glasgow; Wales: Welsh Government). Package deals with flights price differently.
Reviews summary
What guests say
We read the latest 200 Google reviews, posted between 28 Apr and 12 Oct 2026. 148 gave five stars and 12 gave one or two. Staff come up most (89 reviews, average 4.6), then food (78, 4.6), rooms (72, 4.3) and the pool (61, 4.5). Location scores best of the big themes (52, 4.7), and the few spa mentions are glowing (6, 4.8). The weaker spots are sunbeds (8 reviews, 3.8), drinks (14, 4.0) and the lifts (3, 3.3); low reviews mention air-con faults, small rooms and parking.
We count and summarise; we don't copy reviews. Averages are the star ratings of the reviews that mention each thing.
Pool and sunbeds
Can you get a sunbed?
- Pool with a chill-out area in Mediterranean gardens
- Pool bar serving cocktails, soft drinks and casual food
8 of the 200 reviews mention sunbeds, averaging 3.8 stars. Guests like that the loungers are cleaned daily and the pool attendant stops towel reserving, but some say there aren't many beds in full sun, or enough for a full hotel. A few found the cushions dirty.
Pool facts: the hotel's own site, 16 Oct 2026. Sunbed counts: the latest Google reviews we read.
What people are saying
The chatter
Mercure Benidorm comes up in just 5 YouTube comments. 1 commenter has stayed and found it great; another calls the food poor and the location out of the way. Two comments talk about food, one about price.
Watch real stays
Mercure on video
Tours, reviews and clips posted by people who stayed, and by the hotel itself. Tap a video to play it here.
▶ 9:12Benidorm's BRAND NEW MERCURE HOTEL! 🌊🌴☀️🏢🇪🇦A FLY ON THE WALL LOOK!😯BENIDORM AND BEYOND · 16,147 views · Oct 2022
▶ 32:14HOTEL MERCURE BENIDORM 2025 - BEST HALF-BOARD HOTEL? COUPLES HOLIDAY VLOG | WEEK IN SPAINA Piece of the Actons · 5,743 views · Sep 2025
▶ 21:09Mercure Hotel Benidorm ReviewTheFromHills · 4,477 views · Jul 2026
▶ 34:33Mercure Benidorm Review 🏨 4★ Hotel… With a Privacy Issue?Andrew Emerson · 3,406 views · Apr 2026
▶ 8:56Mercure Benidorm - Room - Pool - and more!Old Gits · 1,452 views · Feb 2026
▶ 16:18Benidorm | Spain - Mercure Hotel, Old Town & Levante Beach VlogJames Hope Music · 652 views · Jun 2026On TikTok and Instagram
YouTube, TikTok and Instagram posts that name Mercure, found 2026-10-17; not made by us, nothing copied: each plays from its own site. Players load only when you reach them or tap.
Is it for you?
- Couples: 21 of the last 30 TripAdvisor reviewers came as couples
- Guests who want a terrace and a garden pool rather than a party
- Dog owners: pets are allowed
- You're driving: there's no hotel car park, only one nearby
- You want to sunbathe all day by the pool: some say the beds are mostly in shade
- You want to be on the Levante strip: it's in Poniente
What it's near
On the doorstep
Within 300 m: 14 bars, 17 restaurants and 12 cafés. Distances are straight-line from our map; walking times add 30% for the streets.
Questions people ask
Mercure: your questions
Is Mercure Benidorm adults only?
The hotel page doesn't say adults only, and it lists a family cot policy.
Is Mercure Benidorm in the Old Town?
No, it is in Poniente, near the Balcón del Mediterráneo. Our map puts the Old Town 777 m away.
How far is Mercure Benidorm from the beach?
About 5 minutes' walk to Poniente beach: 318 m on our map.
What is the email address?
HB6I8@accor.com.
What time is check-in?
From 15:00. Check-out is by 12:00.
Is there a pool bar?
Yes.
Does every room have a terrace?
All listed room types have a terrace.
Are pets allowed?
Yes.
Is there a gym?
Yes, a fitness centre.
What is the restaurant?
Malaspina, serving Mediterranean food.
Questions from Google searches. Answers from the hotel's own site, checked 16 Oct 2026.
Know before you book
The details
The basics
| Location | Avenida de Panamá 5, Poniente; about 5 minutes' walk to Poniente beach, near the Balcón del Mediterráneo. source |
|---|---|
| Check-in / check-out | In from 15:00; out by 12:00. source |
| Other | Fitness centre, meeting rooms, wheelchair accessible, car park nearby. source |
Rooms
| Room types | Standard with terrace, Privilege with terrace, Standard with large terrace, Deluxe with terrace, Open Sky Suite (attic terrace, sea views), Duplex with XL terrace. source |
|---|---|
| Room kit | Air-conditioning, Wi-Fi, room service. source |
Food
| Restaurant | Malaspina restaurant (Mediterranean). Breakfast served. source |
|---|
Drinks
| Pool bar | Cocktails, soft drinks and casual dining by the pool. source |
|---|
Children
| Cots | Accor family policy: cots for babies under 3 on request, subject to availability. source |
|---|
Pool
| Pool | Pool with chill-out area and pool bar; Mediterranean gardens. source |
|---|
Offers
Deals
Check the hotel's own price firstDirectUp to 10% off for ALL Accor members
Member rate on Accor's own site-10%Advance Saver
Book at least 15 days ahead; prepaid, non-refundableDirect2 nights with flights, from £301pp
lastminute.com city break packagePackageLive room prices
Booking.com, Expedia and others, for your datesLive
Offers from each seller's own site, checked 15 to 16 Oct 2026. Conditions apply; check before you book.
When to come
Month by month
Day high and sea temperature, 10-year averages.
Open-Meteo ERA5 2016–2025; sea, Open-Meteo marine 2023–2025. Full weather guide →
Hotels near Mercure Benidorm
- Hotel GoldenPoniente · 200 m away
- RH Corona del MarPoniente · 200 m away
- Hotel RosabelLevante · 270 m away
- H10 Porto PonientePoniente · 310 m away
- Villa del Mar HotelPoniente · 320 m away
- Hotel CastilloLevante · 380 m away